After placing an order, it usually takes 1-3 working days to dispatch your order and 1-3 working days for the delivery.
All the orders are sent using TNT for small parcels.
Delivery costs for orders from JK Imaging Europe Ltd depend upon the total value of your order.
The minimum order value is £20 or €25 (excl. delivery cost)
We use Braintree (a Paypal Company) to securely process payments and we accept the following Credit/Debit cards, Visa, Mastercard and Discovery.
JK Imaging Europe Ltd does not ship to the following locations:
Unfortunately, JK Imaging Europe Ltd does not deliver to the following locations in Europe: Aland Islands, Andorra, Armenia, Ayio, Azerbaijan, Azores, Balearic Islands, Bear Island, Belarus, Büsingen, Campione d'Italia, Canary Islands, Ceuta and Melilla, Channel Islands, Faroe Islands, French DOM TOM, Gibraltar, Greenland, Isle of Helgoland, Isle of Man, Kazakhstan, Kyrgyzstan, Lake Lugano, Liechtenstein, Livigno, Madeira, Moldova, Monaco, Mount Athos, OPEC, Reunion, Russia, San Marino, Sark (CI), St Pierre, Tajikistan, Turkey Turkmenistan, Ukraine, Uzbekistan, Vatican.
When you purchase a product from our website, you have 15 days to return it to us if you are not fully satisfied. Under the Distance Selling Regulations, customers have a 7 day cooling off period in which you can return any item purchased. Any faulty or damaged items must be returned to us to inspect before a replacement part is posted or a refund given. The customer will pay the return postage (which will be trackable national mail service and not private courier) and we will then refund the postage costs if we find the item to be faulty. On some occasions, digital photos will be sufficient.
Please allow up to 10 working days for UK delivery. Although we always send via First Class mail, some orders can get lost and take longer. We cannot 100% guarantee a next day delivery on our services. Sometimes due to adverse weather or problems beyond our or our contractors control, deliveries may be delayed. We are unable to offer refunds where we are not at fault.
NB: We cannot be held responsible for damages or loss occurring during return transportation. Ensure the product is properly packed before you send it.